Website Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITE. BY USING THE WEBSITE OR ANY INTERACTIVE SERVICES, YOU SIGNIFY YOUR ACCEPTANCE OF THIS WEBSITE PRIVACY POLICY AND YOU ADHERE TO THE TERMS AND CONDITIONS POSTED ON THE WEBSITE.

At PsoriasisConnections.ca (the "Website"), we are committed to respecting your privacy.

As part of this commitment, we have set out this Website Privacy Policy to describe the manner in which personal information may be collected, used, disclosed and otherwise managed in connection with the Website.

The Website is operated by Amgen Canada, Inc. ("Amgen') and Wyeth Canada "(Wyeth)".

For details about Wyeth Canada's general privacy practices, click here.

Collection and Use of Personal Information

Personal Information: In this Website Privacy Policy, "personal information" means any information about an identifiable individual including any "personal health information", which with respect to an individual, includes: (a) information concerning the physical or mental health of the individual; (b) information concerning any health service provided to the individual; (c) information concerning the donation by the individual of any body part or any bodily substance of the individual or information derived from the testing or examination of a body part or bodily substance of the individual; (d) information that is collected in the course of providing health services to the individual; or (e) information that is collected incidentally to the provision of health services to the individual.

Site Registration: You do not have to register to visit our Website. However, some of the features and services offered through our Website may require you to register and provide your name, address, phone number, email address, and a password that you select. This registration information is used to provide and otherwise administer the service you requested.

Should you choose to register with our Website, you may be given the option of receiving email with information that we think you might find useful, including promotions, announcements of new services and products, and newsletters on particular health topics. If you decide, at any later time, that you no longer wish to receive these emails you may unsubscribe from our email list by following the instructions set out in each email communication.

Interactive Services: Our Website may offer various interactive services, such as care management tools, and features that enable consumers or healthcare professionals to submit customized email requests for information about diseases and therapies.

Our interactive services may require you to provide personal information in order to request information from us. We will collect your contact information as well as whatever personal information that you choose to include in your request. In addition, from time to time, we may offer you the opportunity to participate in one of our optional surveys or questionnaires.

We may use the information that you provide, including personal health information, to respond to you and otherwise administer the interactive service you request, to help us better understand how our products are used, or to help us improve the marketing of our products. We may also use the personal information that you provide to create customized offers, information, and services tailored to your interests and preferences.

The information you provide in interactive services may be linked with the personal information that you provided elsewhere on our Website. We may also combine personal information from users to create a summary of aggregate, non-identifiable data that we use for our business purposes, including research to improve our products and analyses that may help us better market our products.

Our Website may have a "Refer-a-Friend" and other similar features that permit you to send email to others. This feature requires you to submit your name and email address, as well as the name and email address of the recipient. We do not use the names or email addresses submitted in these circumstances for any other purpose without the consent of you or the email recipient.

Product Reports: If you use the Website to report a product experience, we may use the information you submit in our reports to Health Canada and other Canadian or international regulatory authorities, and as otherwise required of us by law. We may ask you for specific facts, including patient initials, age, gender, and the prescribing physician. US federal regulations require us to collect personal information in order to file reports with the US Food and Drug Administration (FDA) regarding the safety of our products, and we are required to report adverse drug events to Health Canada's Health Products and Food Branch. We also may use the information to contact the prescribing physician to follow up regarding an unexpected event involving the use of our product.

Additional Website Information

Visiting Our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.

Cookies: Our Website may use a technology called "cookies". A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. We use cookies on the pages on our Website where you are prompted to log in or that are customizable. If you have registered with our Website, these cookies (1) may let us know who you are, (2) may be necessary to access your account information in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our Website in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie or you may disable cookies by turning them off in your Web browser. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the features of our Website.

We may also use a third party to help us gather and analyze information about the areas that you visit on the Website to evaluate and improve the visitor experience and the convenience of the Website, and to help us evaluate some of the specific information related to your Website visits.

Tracer Tags & Web Beacons: We may use a technology called "tracer tags" or "Web Beacons" which are tiny graphic files embedded in a Website or e-mail that send information from your browser back to the beacon's originating server. This technology allows us to understand which pages you visit on our Website and the sites you visit before and after ours. They may also let us know if you have opened an email that we sent. These tracer tags are used to help us optimize and tailor our Website and email content.

Disclosure of Personal Information

We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as otherwise set out herein.

Service Providers and Affiliates: We may transfer (or otherwise make available) your personal information to our affiliates and other third parties who provide services on our behalf. For example, we may use third party service providers to host our Website, administer certain of its services and features, respond to user enquiries, conduct user research, and manage and analyze website data. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.

Your personal information may be maintained and processed by our affiliates or third party service providers in the US or other jurisdictions, WHERE IT MAY BE SUBJECT TO THE LAWS OF THAT JURISDICTION, INCLUDING LAWS REGARDING THE DISCLOSURE OF PERSONAL INFORMATION TO GOVERNMENT AUTHORITIES. In addition, if you are visiting our Website from a country other than Canada, your communication with us through the Website or any services offered on the Website will necessarily result in the transfer of information across international boundaries. By using this Website or any of our services, you consent to the collection, storage, and processing of your information in Canada and in any country to which we may transfer your information in the course of our business operations.

Sale of Business: We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Amgen or Wyeth, or as part of a reorganization, stock or other sale, or other change in control.

Legal: We and our Canadian, US and other affiliates or service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable Canadian, US or other law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims, as part of the administration of our loss prevention program, or as otherwise required or permitted by law.

Co-Branded Sites and Third Party Links: Our Website may contain links to other sites that we do not own or operate. We may also partner with other companies to provide you with content or services on a joint or "co-branded" basis. At a co-branded site you will see our logo and the logo of the co-branded partner displayed on your screen. Except as provided herein, we will not provide any of your personal information to these third parties without your consent.

We provide links to third party websites (including to our partners in co-branded websites) as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information.

Children's Privacy: We do not seek nor will we knowingly collect personal information from anyone under the age of 13. Our website content and services are intended for users over the age of 13. If we learn that an under-13 user has volunteered personal information on our site, or that a provider has volunteered information about a patient who is identified as younger than 13, we will take measures to delete such information from our systems.

Access to Your Personal Information

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law.

You may request to access, update and correct inaccuracies in your personal information that we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of any individual seeking access to their personal information records.

Security of Personal Information

We have implemented measures designed to protect personal information in our custody and control. We maintain reasonable technical, administrative and physical safeguards, including encryption and firewalls, in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no collection or transmission of information over the Internet or otherwise can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information.

Your online access to certain of your personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (such as letters, phone calls or emails).

We have personal information retention processes designed to retain your personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

Changes to the Website Privacy Policy

This Website Privacy Policy may be updated periodically to reflect changes to our personal information practices. The revised Privacy Policy will be posted on this Website. We strongly encourage you to please refer to this Privacy Policy often for the latest information about our personal information practices.

Acceptance of the Website Privacy Policy

By using the Website or any interactive services, you signify your acceptance of this Website Privacy Policy, and you adhere to the terms and conditions posted on the Website. By submitting your information, you agree that it will be governed by our Privacy Policy.

Contacting our Privacy Officer

Please contact Amgen's Privacy Officer if:

• you have any questions or comments about this Website Privacy Policy,
• you wish to access, update, and/or correct inaccuracies in your personal information, or
• you otherwise have a question or complaint about the manner in which we treat your personal information.

The contact information for Amgen's Chief Privacy Officer is as follows:

Amgen Canada Inc.
Attention: Chief Privacy Officer
6775 Financial Drive
Mississauga, Ontario
L5N 0A4
privacycanada@amgen.com
Telephone: (905) 285-3131

Pour la version française de l'avis sur la protection des renseignements personnels, cliquez ici.

Last updated: August 2009.

WYETH PRIVACY POLICY

INTRODUCTION

(a) The Application of this Privacy Policy

Wyeth Canada, with its pharmaceutical, consumer healthcare, and animal healthcare divisions, and its affiliated companies around the world, is a leader in the research, development, manufacturing and marketing of a broad range of healthcare products.

This Internet privacy policy ("Policy") applies to websites owned and operated by Wyeth Canada (sometimes referred to herein as "Wyeth", "us", "we" and "our") and hereinafter referred to as "our Site" or "our Sites". See Section 5 below with respect to "Co-Branded websites", which we may jointly own with a third party.

Any personal information you disclose to our U.S. parent, or any of our affiliates or joint venture partners, will be governed by their own privacy policies.

(b) Your Consent

By using our Site, you acknowledge that you have read and understood this Policy and consent to our collection, use and disclosure of your personal information as set forth herein.

(c) Information Posted on Wyeth Sites

Please note the information presented on our Site is not intended to be a substitute for medical advice or treatment for specific medical conditions. Use of our Site is subject to its Terms & Conditions.

(d) Personal Information

"Personal information" is information that can identify you as an individual and includes information such as your name, email and mailing address, date of birth and the answers you provide to health-related questionnaires. Information may cease to be "personal information" when it is stripped of all identifiers or aggregated with personal information collected from other individuals.

(e) Changes to the Policy

This Policy may be changed periodically. By using our Site, you acknowledge our right to change this Policy. Any changes will be posted on the Privacy Policy page of our Site. We recommend that you visit the Privacy Policy page whenever you visit one of our Sites to ensure you are aware of the current Policy.

(f) Children's Privacy

Our Site is not intended for, or targeted towards, children under the age of 13. We do not knowingly collect personal information online from visitors in this age group.

OUR COMMITMENT

We respect, and are committed to protecting, your privacy. The goal of the Policy is to explain how we protect your privacy. The Policy is based on the Canadian Standards Association's ten principles for protecting personal information, the Personal Information Protection and Electronic Documents Act ("PIPEDA") and other applicable privacy legislation.

1. ACCOUNTABILITY
The Privacy Officer is responsible for our compliance with PIPEDA, other applicable privacy laws, and the Policy. We have procedures in place to implement the Policy, including procedures for receiving and responding to complaints, and programs to educate our staff about their responsibilities under PIPEDA, other applicable privacy laws, and the Policy. We use contractual or other means to require agents and contractors (discussed below) to handle your personal information only as directed by us.

2. IDENTIFYING PURPOSES
We collect personal information for a variety of purposes. Generally, the purpose for collecting your personal information will be explained to you, in clear language, at the time of collection. Where the purpose for collecting personal information is obvious, your consent is implied.

From time to time, we may ask for personal information when you complete a survey or enter a contest. We use this information to learn more about our Site users and our products, and to administer the survey or contest respectively. In other circumstances, we may collect your email address to deliver web-enabled services to you, such as email newsletters. When presenting you with such opportunities on our Sites, we will generally describe the purpose for collecting, and the intended uses of, such information.

We conduct research on user demographics, interests, and behaviours based upon information provided to us during use of our Site. We may combine your information with information collected from other individuals to produce anonymous, aggregated, and statistical data, which does not include personal information. We use this information, such as the percentage of male or female visitors, or the percentage of visitors within certain age brackets, to improve the content of our Site. We may share this anonymous, aggregated, and statistical data with partners or other third parties.

3. CONSENT
Your knowledge and consent are required for our collection, use or disclosure of your personal information. When you visit our Site, we may ask you for personal information. It is your choice whether or not you submit personal information to us. Generally, when you voluntarily provide us with your personal information, we will assume you consent to our collection, use and disclosure of that information for the purposes identified at the time of collection.

Sometimes we will seek your express consent. For example, on a registration page for our Site, we may ask if you want to register for email distribution or other services using an "opt-in" mechanism. You will not receive communications or services from us unless you click the box expressing your express consent. For certain communications and services, we verify your express consent prior to commencing the requested service.

For a summary of our policy concerning linked websites and information that we collect through technological means, such as "cookies" and "IP Addresses", please refer to Website Technology.

(a) Withdrawal of Consent

If, at any time, you decide you do not wish to receive communications or other services from us, you can let us know by: (i) changing your choice on the relevant Site, where available; (ii) using the unsubscribe feature, in the case of email distributions; or (iii) contacting us using the Contact Information below.

(b) No Consent Required

Under PIPEDA, and other applicable privacy legislation, there are limited circumstances where we may collect, use or disclose personal information without your knowledge and consent. For example, personal information may be collected: where regulations specify that the information is "publicly available" (i.e., telephone directories); for the purpose of responding to an emergency that threatens the life, health or security of an individual; or to comply with a subpoena, warrant or other court order.

4. LIMITING COLLECTION

We limit the collection of personal information to that which is necessary to fulfill identified purposes.

5. LIMITING USE, DISCLOSURE, RETENTION

Use
We do not use or disclose your personal information for purposes other than those identified at the time of collection. If we want to use your personal information for purposes not identified at that time, we will obtain your consent, unless use of your personal information for the new purpose is required by law.

Disclosure
(i) Marketing.
We do not sell, trade, or rent your personal information to others for marketing purposes.

(ii) Agents and Contractors.
We may share your personal information with third-party agents and contractors hired to perform certain services on our behalf, such as fulfillment services, technical support, delivery services, and financial institutions.

(iii) Cross-Border Transfer of Personal Information for Processing.
For processing purposes, we may transfer your personal information to agents and contractors located outside Canada in jurisdictions that may not have equivalent laws and rules regarding privacy and data protection. As with domestic agents and contractors, we use contractual or other means to require these agents and contractors to handle your personal information only as directed by us. We will notify you prior to any such transfer for processing purposes.

(iv) Co-Branded Websites.
We may partner with other companies to provide you with a service or information about a product through a website. On the homepage of a co-branded website you will generally see our name and the name of our co-branded partner(s). Any information that you provide on a co-branded website will generally be collected and used by both us and our co-branded partner for the purposes identified at the time of collection. Accordingly, we encourage you to read the privacy policy of our co-branded partner, as it may differ in some respects from our own. Reading our partner's policy will help you decide whether to provide your information to a co-branded website.

(v) Disclosure of Personal Information to our U.S. Parent, Affiliates and Joint Venture Partners.
As a global company, there may be circumstances where we disclose your personal information to our US parent, affiliates or joint venture partners, some of whom may be located in jurisdictions outside Canada. Prior to such disclosure, we will obtain your consent in accordance with this Policy.

(vi) Sale, Assignment of Business.
In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our products or assets, your personal information will likely be transferred. We will make every effort to notify you via email, letter or public posting of any such change in the control of your personal information. At the time of notification, you will be given a clear choice to allow the use of your personal information for secondary purposes, such as product information, research, promotions, discounts and other business communications.

(vii) Permitted or Required by Law.
Applicable privacy laws in Canada permit or require the disclosure of personal information without consent in limited circumstances. Where permitted or required by applicable laws, we may disclose your personal information.

Retention
We retain your personal information only as long as necessary to fulfill identified purposes, unless a longer retention is permitted or required by law.

6. ACCURACY
We take reasonable steps to ensure your personal information is accurate, complete, and up-to-date. However, in certain circumstances, we rely upon you to advise us if your personal information changes. If you notify us that your personal information is inaccurate or incomplete, we will take steps to correct, delete, or add to it, as appropriate.

7. SAFEGUARDS
We use physical, administrative and technical safeguards, appropriate to the sensitivity of the information, to protect your personal information against loss, theft, misuse, unauthorized access, disclosure, copying and alteration. Safeguards include Secure Sockets Layer (SSL) technology, which protects the transmission of personal information over the Internet by encrypting it prior to transmitting it from your computer to our servers.

Although we attempt to safeguard personal information, we cannot guarantee it is completely secure from individuals who might attempt to deliberately evade security measures or intercept transmissions over the Internet.

8. OPENNESS
This Policy is intended to provide information about how we collect, use or disclose your personal information. If you have any questions not answered by this Policy, or any comments on this Policy, please contact us using the Contact Information below.

9. INDIVIDUAL ACCESS
You have a right to request access to, and to challenge the accuracy and completeness of, your personal information. You also have a right to receive a general accounting of how that information has been used and disclosed, subject to certain circumstances prescribed by law. For example, if the requested information is subject to solicitor-client or litigation privilege, or would reveal personal information about another individual, your request for access may be limited or denied. If your request for access is denied, we will notify you in writing of the reason for the denial. With some of our Sites, you may log in to your account profile or preferences to view and/or modify the information, as appropriate.

To request access to or amend your personal information, please contact us in writing using the Contact Information below. We may need to verify your identity before responding to your request. We will generally respond within thirty (30) days of receipt of your written request.

10. CHALLENGING COMPLIANCE
We have procedures in place to receive and respond to inquiries about our policies and practices relating to our handling of personal information. Inquiries should be directed to our Privacy Officer using the Contact Information below.

We will investigate all complaints and will respond within 30 days of receipt of a written inquiry. If the complaint is justified, we will take appropriate measures to resolve it, including, if necessary, amending this Policy and its procedures.

Contact Information
If you have any questions, comments or complaints about this Policy or our handling of your personal information, or if you wish to withdraw your consent to our use of your personal information or to request access to or update any information we have on file, please contact our Privacy Officer using the contact information below:

By email: mh-privacyofficer@wyeth.com

By telephone: 905-470-3748

By mail: Wyeth Pharmaceuticals
50 Minthorn Boulevard
Markham, Ontario
L3T 7Y2
Attention: Privacy Officer

Please note the name of the Site, or other online resource that is the subject of your inquiry, as well as the nature of the information about which you are inquiring. We will use reasonable efforts to respond promptly. Except where required by law, we cannot ensure a response to questions or comments on topics unrelated to this Policy or our privacy practices.

If any inquiry or complaint is not resolved to your complete satisfaction, you may contact:

Office of the Federal Privacy Commissioner
112 Kent Street
Ottawa, Ontario
K1A 1H3
Telephone: 1-613-995-8210
Toll Free: 1-800-282-1376
Website: www.privcom.gc.ca

WEBSITE TECHNOLOGY

Cookies
Our servers deposit small text files called "cookies" on your hard drive when you visit our Site. Cookies are used to store information. Our Site uses two types of cookies: "session cookies" and "persistent cookies".

Session cookies are deposited for the length of your stay on the website, and are deleted when you shut down your browser or turn off your computer. We use these cookies to collect aggregate statistical information about how visitors use our websites, such as the pages they visit and the length of their visit. We use this information to improve the design and content of our Site. We may share this information with our U.S. parent, affiliates, joint venture partners and other third parties. In addition, we often use these cookies for security purposes to ensure only registered users are permitted access to certain sections of our Site.

Persistent cookies remain on your computer's hard drive until you delete them and can be re-read when you return to the website that deposited them on your hard drive. If you register for our Site (or a section of our Site), we will deposit a persistent cookie on your hard drive to remember information you gave us when you registered (i.e., user name, password, language preference) so you do not have to re-enter it with each visit, and to provide you with access to areas of our Site limited to registered users. Generally, we will ask you whether our Site may place a persistent cookie on your hard drive.

We are only able to access and read those cookies that we place, not those placed by third parties.

Most browsers are defaulted to accept and maintain cookies. To learn more about cookies, and how to specify your cookie preferences, please search for "cookie" in the "Help" portion of your browser. You can configure your browser to accept all cookies, reject all cookies, or notify you whenever a cookie is set. If you simply want to browse our Site, you do not have to accept cookies. However, if you would like to register and log in to special areas of our Site, you will need to re-set your browser to accept cookies, otherwise, navigation of those areas may be impaired.

Pixel Tags
To measure the effectiveness of, and/or traffic on, our Site, we may use "pixel tags" (also called clear GIFs, web beacons, and web bugs) in conjunction with cookies. A pixel tag is a type of web page graphic, usually only 1x1 pixel in size, used to track the number of our Site users and their navigation through particular pages of our sites.

We sometimes include pixel tags in our HTML-formatted email messages to determine which messages were opened and whether they were acted upon. You may render some pixel tags unusable by rejecting their associated cookies.

We do not use pixel tag technology to collect personal information.

IP Addresses
An Internet Protocol (IP) address is a number assigned to your computer by your Internet Service Provider (ISP) whenever you connect to the Internet. Like other websites, our Site may collect IP addresses to analyze aggregate information about the number of visitors to our site and site usage. We do not link your computer's IP address with personal information you provide. Where permitted by law, we reserve the right to use IP addresses to identify individuals who threaten the security of our Site, a service, or a Site user.

Clickstream
A "clickstream" reflects the specific web pages visited by an individual user and, importantly, the manner or traffic pattern by which a user moves from one web page to another. We track such information only within our Site.

Clickstream data that we collect does not contain or reveal any personal information about the user, and we do not match that data with the personal information you provide.

LEAVING OUR SITES

As a resource to our Site users, we may provide links to third-party websites. We try to choose sites we believe are useful and meet our high standards. However, we do not guarantee the standards of every linked website, nor are we responsible for the content of other Sites. We do not endorse linked third-party websites. These links are provided for convenience and/or informational purposes only.

Please be aware that owners of third-party websites, or advertisers on such sites, may collect personal information from you. This Policy does not cover the privacy practices of third-party websites. We suggest that, when linking to a third-party website, you first read the site's privacy policy before navigating that site.